Our ongoing services during the Covid 19 Pandemic

Covid 19

Due to Covid 19 we are living in unprecedented times with rules and guidelines changing on an almost daily basis.

We are currently taking the very greatest care of all our families and arranging funerals within the current parameters. We already have contingency plans in place to ensure we continue to provide the highest level of care and compassion in the coming weeks and months.

Call us on 01903 234516

For the very latest information and advice please just pick up the phone and speak to one of our qualified funeral arrangers.

Our promise

Already in place is the very highest level of hygiene and safety standards across all our offices and chapels. Additionally we have implemented cleaning procedures in line with guidance from Public Health England to ensure the safety of all our staff and visiting clients.

Talk to us

If you are affected by Covid 19 and are self-isolating we can still arrange a funeral for you. Please call one of our offices for guidance. We remain a 24 hour a day service.

Caring for the deceased

We are experienced in taking care of people who have died under all circumstances, including those with Covid 19. We will continue to look after your loved one in the normal dignified way.

Answering your questions

Yes you can. This can be done in one of our offices where we will strictly follow the social distancing guidelines. Alternatively funeral arrangements can be made over the phone and backed up with e-mail information. Key documents and forms can be either e-mailed or we are happy to drop round or collect from your home. One of our funeral directors will come and visit you in your garden if you are self-isolated, alone and unable to access e-mail.

At present there is no specific delay but this may change and clearly we will advise all clients accordingly.

We can offer guidance and advice as and when requested.

The latest advice is that attendees should be limited to immediate family who are not in any of the high-risk categories and are not self-isolating. Listed below are the classifications, but we are mindful that this may not be appropriate for everyone – please call us if you have a query. Immediate family are classified as;

  • Spouse/partner
  • Parents/carers
  • Brothers/sisters
  • Children (and partners)

We are following these guidelines in the HD Tribe Chapels as is Worthing Crematorium.

The same rules apply for burial services.

Some Church of England Churches are now open, we will contact them on an individual basis for you.

With only immediate family attending a funeral service a number of clients are deciding on the memorial service option. The cremation still takes place with just the permitted attendees and then later in the year they will have a memorial service. We can retain the ashes until that point and help to organise a fitting celebration of life in either of our chapels or other venue options that we have access to. Ultimately it offers the chance for you to say goodbye to your loved one surrounded by all the people important to you and your family.

This is when no one from the family attends the crematorium and the fees payable are greatly reduced. As indicated above we could then look after the ashes and can help to organise a memorial service at a later date.

Services held in the HD Tribe Chapels in Broadwater and Shoreham can be viewed in real time via our webcast facility. We also record all of the services and these can be sent to you electronically if required.  Worthing Crematorium are also able to provide a real time webcast of the service, plus a downloadable recording for an additional fee.

There are no current issues in viewing the deceased assuming the current guidelines with regards social distancing are followed.  However due to safety reasons, there might be a slight delay.

There are no additional costs if we have to look after you’re loved for a longer period of time. Equally if you are experiencing financial difficulty due to the current situation please get in contact with us as there is help available.